Reference

How 111satta Handles Your Personal Data

At 111satta, we are clear about what personal data we collect from your account, why we collect it, and exactly how it is stored and protected.

Data collected only as neededNo data sold to third partiesUPI, Paytm, PhonePe details encryptedRight to request deletionContact us any time
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111satta How 111satta Handles Your Personal Data
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about this privacy policy, want to access the data we hold about you, or need to request a correction or deletion…

Email Privacy Request Send your data access, correction or deletion request to our dedicated privacy email.
Live Chat Support Reach our support team directly through the live chat window in your account dashboard.
Written Correspondence For formal requests under Indian data protection provisions, you may submit a written request…
DATA SECURITY PRACTICES

Six Ways We Protect Your Account Data

Protecting your account information is not a box we tick — it is built into how 111satta processes every transaction and stores every record.

Encryption at Rest and in Transit

All personal data — including your UPI handle, Paytm number and PhonePe transaction IDs — is encrypted both when stored on our servers and when transmitted between your device and our platform, using current industry-standard protocols.

Cookie Policy and Consent

We use session cookies to keep you logged in and analytics cookies to understand how our pages perform. You can manage or withdraw cookie consent at any time through the cookie settings link in your account preferences.

Account Security Controls

Your account is protected by password hashing and optional two-factor authentication via your registered mobile number. We never store your password in plain text, and our systems flag unusual login attempts for review.

Data Retention Schedule

We keep your personal data only for as long as required by Indian financial and tax regulations. Once that retention period ends, data is purged from our live systems and backup copies are deleted within the following 30 days.

Third-Party Data Sharing Limits

We share your data only with payment processors — such as the UPI network, Paytm and PhonePe gateways — strictly to complete your transactions. We do not sell, rent or share your data with advertisers or unrelated third parties.

Your Right to Access and Correct

You have the right to request a copy of all personal data we hold about you, to correct any inaccurate record, and to ask us to delete your data where no legal obligation requires us to keep it. We handle these requests at no charge.

Your Privacy Questions, Answered Clearly

The questions below cover the scenarios we hear about most from our account holders in India — from what data is linked to a UPI payment to how long we keep chat logs. If your question is not here, reach our privacy team directly through live chat or email and we will respond within 72 hours.

We collect your name, email address, mobile number and the payment credential you register — your UPI ID, Paytm number or PhonePe-linked mobile. We also log your IP address at login for security purposes. Nothing beyond this is collected at registration.

Transaction reference numbers are stored to reconcile your account balance and resolve disputes. Full UPI or Paytm credentials are handled by the respective payment gateway and are not held in plain text on our servers. We retain only the reference needed for your account record.

Yes. Submit a data access request by email or through the live chat in your account. Include your registered mobile number and username. We will compile and send you a copy of your personal data within the period required by applicable Indian data law, at no cost.

Contact our privacy team via email or live chat with a deletion request. Where no legal or regulatory obligation requires us to keep your data, we will delete it from live systems within 30 days and confirm the deletion to you in writing once complete.

No. We do not sell or share your personal data with advertisers, marketing agencies or data brokers. Data is shared only with payment processors — UPI network, Paytm, PhonePe — solely to complete your transactions, and with no one else without your explicit consent.

We retain records for the period required under Indian financial and tax regulations, typically a minimum of five years for transaction data. Once that period ends, your data is permanently purged from both our live database and all backup copies within 30 days.

We use essential session cookies to keep you logged in, and analytics cookies to measure page performance. You can view, adjust or withdraw your cookie preferences at any time through the cookie settings link found in your account's preferences section.

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